Some user Huawei Mate 20 Pro in Finland their complaints in the forum bubbling up support Huawei, that they find a colored screen problems updating the Green Huawei Mate 20 Pro. Huawei has provided an official statement on the matter.
Initial information about the issue that comes from the managers community forum Huawei in the United Kingdom, but then Director of marketing and communications Finland Huawei also eventually foster talk about the problem.
As reported by GSMArena, he said, “we are investigating this issue in depth, and it takes time for us to find out why a small percentage of smartphone unit Huawei Mate 20 Pro in some countries, verdant screen displays. In Finland, the consumer Huawei Mate 20 Pro get a replacement unit a new smartphone without any cost, if the unit of Huawei Mate 20 Pro experience the greenish colored screen. “
So it’s pretty obvious that Huawei Finland fully responsible for receiving the replacement unit Huawei Mate 20 Pro and will receive the device by that greenish color display.
In addition, an owner of Huawei Mate 20 Pro sends a reassuring answers in the Huawei community forum United Kingdom saying that he visited Huawei Support in English, and had talked with the staff there.
The staff at Huawei Supprt turns out to have been aware of this issue and they said that Huawei will replace the device that is experiencing the problem tersbeut with no requirements or costs of any kind. He also warned that if there is any other service centers want to fix your device, very recommended You to reject and choose to get a replacement unit of Huawei Mate 20 Pro new from Huawei Support.
But until now, Huawei has still not revealed the main causes of the problem of the screen “to green” in Huawei Mate 20 Pro. Is there a connection with the software or there is a defect in the production component screen.